network technology systems ltd.
Services
Remote Field Support
"NTS has achieved HP - Education and Government Authorisation"
Managing Director - NTS
Our NTS Support Centre can provide a wide variety of support services, ranging from on-site technical assistance and maintenance to remote dial-in and telephone support.
The Support Centre is available 24x7x365, so if you have a problem with a users PC during the day or a backup failure at night the NTS Support Centre will be ready to respond!
Our telephone and remote dial-in support packages provide real-time assistance to NTS customers throughout the world, when they need it! The NTS Support Centre also provides specialist remote-support and troubleshooting packages for network appliances, servers and PCs. If we're unable to resolve your problem remotely we can dispatch an engineer to your site within 4 hours anywhere in the
The NTS Support Centre can tailor our off the shelf packages to suit your exact requirements. If all you need is additional helpdesk user support then we can provide a contract to do just that, or if you need full infrastructure cover with an engineer on-site with a rapid
Whatever package you choose you will always get the attention of a highly experienced and vendor accredited technician, when you need it!
The NTS Support Centre can deliver any combination of the below services to suit your needs:
| - | Remote software fault diagnosis and troubleshooting throughout the world |
| - | Technical Engineers on-site within the UK |
| - | Setup/configuration assistance remotely or on-site. |
| - | Telephone and Remote dial-in user support |
| - | The ability to respond software and hardware faults to pre-agreed SLAs 24/7x365 with guaranteed fix throughout the UK! |
Call the NTS Sales Team: 01993 777780 for more information
