"During implementation and post install support, NTS demonstrated a high level of knowledge and understanding of IP telephony and the Cisco CallManager. The engineers worked closely with me and our network and server support groups to successfully complete the implementation."
IT Manager - CHEP
Today employees work using different ways to intercommunicate phones, fax, e-mail, voice mail, mobile, pda's, video. Cisco Unified Communications helps to converge these ways of communication to deliver a new level in productivity on a day by day basis.
This is our vision: "a consultancy firm who knows what the technology can deliver and translate it for you into productivity and revenue"
Cisco Unified Presence is intelligent and will try different ways to reach each user, either by your location or the device you are using, the system will retry to reach you to deliver the message, Cisco Unified CallManager can redirect the call to your E-mail account, these messages can be reached by phone, IP phone, web, e-mail client.
Take care of your customers
Cisco Unified Contact Centre personalizes the way you treat different customers make the right decision to transfer the call to the right agent, help your employees to see the customer information when they pick up the phone.
Did you ever listen to promises about customer satisfaction, revenue, return of investment, cost of ownership. Make it more than words - information is everything! what you need, is high quality real time reporting with Cisco Unified Contact Centre solutions that will clarify the way your business is working and help management to take the correct decision to improve your systems and ultimately win business.
The tools to success
Your employees make your business, giving the tools to communicate effectively improve their work.
See the real collaboration, Cisco Unified Meeting delivers high quality collaboration tools for video, web, or voice conferencing, sharing documents to ensure the right decision.
Cisco Unified Telepresence is the definition for video conference and collaboration.
NTS are Unified Communications specialised Cisco Partner.